Effective date: March 5, 2026
This Privacy Statement explains how FIRST CITY GLOBAL INSURANCE BROKERS LIMITED (FCGIB) collects, uses, stores, shares, and protects personal information when clients, prospects, and website visitors use our website, forms, communication channels, and related services.
FCGIB provides insurance brokerage and related advisory services. In relation to personal data described in this statement, FCGIB acts as a data controller for information we collect directly from users and may act as a processor where we process data on behalf of insurers, partners, or other authorized entities.
We collect information when you submit forms, request quotes, purchase or renew services, subscribe to messages, contact support, upload documents, or interact with our website and communication channels.
Depending on context, processing may rely on consent, contract performance, legal obligation, legitimate interest, or another lawful basis recognized by applicable data protection laws.
We may use cookies and similar technologies to maintain sessions, improve website functionality, analyze usage trends, and support service security. You may manage browser cookie settings, but disabling some cookies may affect functionality.
We may share data only where necessary and appropriate with:
We do not sell personal data for unrelated third-party marketing.
Where data is transferred across jurisdictions, FCGIB applies reasonable contractual, technical, and organizational safeguards to protect personal data in line with applicable requirements.
We retain personal data for as long as required for service delivery, legal/regulatory compliance, dispute management, fraud prevention, and legitimate business purposes. Retention periods vary by record type and legal requirements.
FCGIB implements layered security controls, including access restrictions, encryption where appropriate, monitoring, logging, and internal process controls. No system is completely risk-free, but we continuously work to protect your data.
Subject to applicable law, you may have rights to request access, correction, deletion, restriction, portability, objection to certain processing, and consent withdrawal for consent-based processing. We may require identity verification before fulfilling requests.
You may opt out of promotional messages at any time using available unsubscribe channels or by contacting us. Service-critical messages (for example, policy or transaction notices) may still be sent where necessary.
Our services are not directed at children without authorized supervision. We do not knowingly collect children’s personal data in violation of applicable law.
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and FCGIB is not responsible for third-party privacy content or practices.
We may update this Privacy Statement from time to time. Any updates become effective once published on this page with the revised effective date.
For privacy questions, rights requests, or complaints related to this statement, contact FCGIB through our official contact channels listed on the website. We will review and respond within a reasonable timeframe and in line with applicable law.
