Effective date: March 5, 2026
These Terms and Policies govern your consent to receive newsletters, promotional campaigns, service updates, and related communications from FIRST CITY GLOBAL INSURANCE BROKERS LIMITED (FCGIB) via email, SMS, and WhatsApp.
By subscribing, you confirm that:
FCGIB may communicate with you through one or more of the following channels:
Message frequency varies based on campaign activity, service announcements, and your engagement preferences.
FCGIB does not charge a subscription fee for newsletter content. However, your mobile operator or internet provider may apply standard messaging or data charges. Delivery timing may vary due to third-party network conditions.
FCGIB campaigns may include insurance education, product updates, risk advisory notices, payment reminders, policy-related updates, and promotional announcements. We aim to keep communications relevant, accurate, and non-misleading.
FCGIB uses your contact details to manage subscriptions, send approved campaigns, maintain delivery logs, and improve communication quality. Your data is processed in line with applicable data protection obligations and internal access controls.
Subscription and message delivery records may be retained for audit, compliance, service quality, and dispute-resolution purposes for a reasonable period required by business or legal needs.
You may opt out at any time by using unsubscribe options provided in our messages or by contacting FCGIB support. Opt-out requests are processed as soon as reasonably practicable, subject to technical processing windows.
You must not provide false identities, unauthorized third-party contacts, or use this service for unlawful or abusive purposes. FCGIB may suspend or block subscriptions where misuse is detected.
Message delivery is provided on a best-effort basis and may be interrupted by maintenance, system outages, or third-party gateway/network issues. FCGIB is not liable for delays or failures beyond its reasonable control.
FCGIB may update these Terms and Policies from time to time. The latest version published on this page applies from its effective date.
For subscription preferences, privacy concerns, or campaign-related complaints, contact FCGIB via the official channels listed on our contact page.
Agreement Statement: By checking the consent box and subscribing, you acknowledge that you have read, understood, and agreed to these Terms and Policies.
